FAQ and SUPPORT

How long will it take for my payment to be processed?

Last Updated: Jan 05, 2017 10:12AM PST
Most order payments will be processed and authorized within the next business day.

Once an order is submitted, credit cards will be pre-authorized for the total dollar amount of the order. Although the pre-authorized amount will show up immediately, this does not mean that charges have been made.

In addition to the bank’s authorization, Spigen software systems will run various authorization checks. If the order is not authorized by Spigen, the order will not be processed, nor will an order confirmation be issued. If this occurs, the customer will not be charged. It will; however, take on average 2-3 business days for the pre-authorized charge to disappear. In certain cases, it takes several days for the charges to go away.

If you are having issues with your payments please contact our customer support for more assistance.

Contact Us

cs@spigen.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete