FAQ and SUPPORT

Our Returns Policy

Last Updated: Jan 04, 2017 11:45AM PST

All products purchased directly from www.spigen.com are covered under our 30-Day Money Back Guarantee! 

If you are not completely satisfied with your purchase, you are more than welcome to return the product(s) to us within 30 days for a full product refund. No Questions Asked. 

Simply Follow 3 Easy Steps!

  1. Submit an RMA request here:http://www.spigen.com/pages/returns
  2. Our Returns Team will review your request. You will receive a notice regarding the status of your return.
  3. Once the RMA request is approved, please ship the product to the following address for a full product refund. Customers will be notified once the package has been safely received and processed at our facility.


Return Address:
Spigen Inc.,
9975 Toledo Way, Suite 100
Irvine CA 92618


Requirements for Returns:

  • Must include a valid original purchase order number provided by www.spigen.com (All purchases made outside of www.spigen.com must contact their seller regarding returns)
  • Returned products must be in their original packaging without any missing contents
  • Returned products that are not in their original packaging with missing contents are subject to a minimum $5 USD restocking fee
  • Return shipping is at buyer's cost
  • Customer will be only given a product refund. Shipping & handling fee will NOT be refunded.

*Recommended: We suggest adding a tracking number/delivery confirmation on returned packages to ensure that your return item is received. Spigen Inc is not liable for any lost or stolen return packages during transit/delivery.
*Please Note: All sale and promotional items are not eligible for returns, exchanges, or warranties.

Contact Us

cs@spigen.com
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