FAQ and SUPPORT

How can I cancel my order?

Last Updated: Dec 29, 2016 08:57AM PST
We're sorry to hear that you'll be cancelling your order with us! 

If your order has not shipped yet
If your order has not already been prepared for shipment, we will be more than happy to assist you in cancelling your order. You will be given a complete refund (including shipping + products) 

Please contact us via support@spigen.com

If your order has already shipped
If your order has already been prepared for shipment, we are unable to cancel your order for you.

Do not worry! You will be covered under our 30 days Money Back Guarantee. You are more than welcome to return the package to us for a full product refund. When the package arrives, please either reject the package, or mark the UNOPENED package as "RETURN TO SENDER" and return it back to the local post office. The package will be sent back to us. 

Please Note: Stack Social orders cannot be cancelled

Contact Us

cs@spigen.com
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